客戶評論 :
酒店的平均得分
8,4/10
78 次短論

本酒店獲得
83 %
客戶推薦



觀看評價

評比細節 :

地理位置
9,2 / 10

接待質量
8,5 / 10

酒店的整潔
8,3 / 10

亟房的大小
8,7 / 10

法律聲明
8,1 / 10

提供的服務
8,2 / 10

總質量
8,1 / 10

物有所值
8,2 / 10

價性比
8,2 / 10


> 酒店介紹

Hotel Istana Kuala Lumpur *****

73 Jalan Raja Chulan, 50200 Kuala Lumpur,
地AK : Raja Chulan
飯店官網


  2011-10-04 - Miguel A. De Castro Suarez - 酒店的平均得分 :6/10  
  Carente de servicios para el cliente del hotel,los pocos que hay son de pago,y de precio desmesurado.  
 

  2011-07-23 - 匿名 - 酒店的平均得分 :9/10  
  A simple feedback form left in the room would be good to identify light bulbs, plug jacks that don't work for the next person.  
 

  2011-07-16 - 匿名 - 酒店的平均得分 :8/10  
  I had to talk for a while what was included in the resservation with the staff at the reception desk. i had ladies room which included the use of the lounge facilities. this was something the staff at the reception did not see and informed me that i had wrong information. i had to reread my printout and show it to the reception on another occasion after which this ladies room-package was then confirmed. other than that, everything was ok.  
 

  2011-06-02 - 匿名 - 酒店的平均得分 :9/10  
  Great location, great room, great staff...too bad we were not able to use the swimming pool coz it was under repair..:(  
 

  2011-03-25 - Leon Hartter - 酒店的平均得分 :10/10  
  A great place to stay. the staff were so very friendly. i highly recommend this hotel.  
 

  2011-01-26 - Claus Suckow - 酒店的平均得分 :9/10  
  Die zimmereinrichtung und dekoration ist total veraltet und benötigt dringend eine renovierung. sieht aus wie 1970.  
 

  2011-01-21 - 匿名 - 酒店的平均得分 :8/10  
  The carpets need cleaning and if that doesnt work then they need to replace them. it makes the rooms and halls look tired.  
 

  2011-01-18 - Jennifer Ramesch - 酒店的平均得分 :8/10  
  The hotel staff were incredibly helpful and friendly.  
 

  2010-12-30 - 匿名 - Singapore - 酒店的平均得分 :8/10  
  Bathroom was not very clean. signs of aging, would be good to refurbish. a nice hotel but toilets are too old looking. my mom has got an iron board in her room but mine do not have any. standards differ? thou we're both staying in deluxe room. cupboard in my room was drooping on top, didn bother me much but i thought it didn reflect well on the hotel part. toilet was not flushing properly but maintenance came fast enough to settle, thou it still did not work properly, but still manageable. on the whole, nice hotel with nice staff..except the reception can show abit more attention towards small details. overall happy but then again, it was only a one day stay. perhaps have to stay longer to discover more!  
 

  2010-12-11 - Zarina Awang - 酒店的平均得分 :8/10  
  everything was good except for the bed. we requested for a king size bed but what we got was probably a small queen size bed. it would be comfortable if the bed is bigger because my husband who is almost 6 ft tall complained that his legs hang out of the bed because the bed is not long enough if compared to the other beds at hotels that we have stayed before. the pillow and mattress were hard too.  
 

  2010-12-09 - Vimalendu Tripathy - 酒店的平均得分 :8/10  
  Services should have been better considering its name and price.  
 

  2010-11-11 - 匿名 - 酒店的平均得分 :8/10  
  Good hotel n many choice for breakfast, nearest walking to downtown  
 

  2010-10-26 - Curtis Rona - 酒店的平均得分 :10/10  
  The hotel was exactly how i pictured it,and the staff where very friendly especially rai. would reccommend this hotel again 5 star,  
 

  2010-10-24 - 匿名 - 酒店的平均得分 :8/10  
  We had a plesent stay, the indian cheff made us feel homely ,shek sabuddin. food was good especially the night buffay where we could experience warity of international delicasies. felt the prise was on the higher side  
 

  2010-10-22 - 匿名 - 酒店的平均得分 :7/10  
  No mini-bar inventory list when i checked-in. on my 5th day, was suddenly charged mini-bar items i didn't even consumed. hotel was kind enough to cancel the bill once i reported it.  
 

  2010-09-27 - Naji Alhassanieh - 酒店的平均得分 :8/10  
  The hotel needs a room renovation for the carpets , bed was confortable , resturant was excellent , and the staff were so kind, in general it was a very good choice thanks to your advice  
 

  2010-09-20 - 匿名 - 酒店的平均得分 :7/10  
  Some equipments of our rooms were broken.（e.g. some lights, bathtub, shower...) we requested those repairs, but there repairs were not done.  
 

  2010-07-28 - 匿名 - Australia - 酒店的平均得分 :8/10  
  There were many big family groups at this hotel and it was very noisy through the night with loud voices and doors constantly slamming as people moved between rooms. this is the only reason why i wouldn't recommend it. otherwise it was a very good hotel with friendly, polite staff.  
 

  2010-06-07 - 匿名 - Australia - 酒店的平均得分 :8/10  
  Very smokey smell in the room.  
 

  2009-03-21 - 匿名 - Malaysia - 酒店的平均得分 :9/10  
  The hotel reception was very friendly. upon check-in immediately they notice my birthday is on the next day of my check-in, and they arrange to deliver a cake to my room in celebration of my birthday.  
 

  2008-10-05 - 匿名 - Singapore - 酒店的平均得分 :6/10  
  I'd like to suggest all of your staff to be more smily. and please improve the quality of shampoo and bodysoup.  
 

  2007-09-20 - Lucy Thompson - United Kingdom - 酒店的平均得分 :9/10  
  We only stayed one night but our time there was wonderful and i would certainly visit this hotel again.  
 

  2007-08-29 - Allan Chew - Singapore - 酒店的平均得分 :7/10  
  Checked into jr suite, big room but tv in bed room not receiving programmes well but tv at living room was perfect; air-con in bed room not functioning well ( not cold ) but the one at living room works well. hence need to open the door to allow air con to flow into bed room. door access straight into bed room while it should be the living room first for suite. this gives me the impression the additional living room is "extra" and of no use! overall impression - bad! conclusion : i will not return on my next visit for sure! thank you.  
 

  2007-07-30 - 匿名 - Finland - 酒店的平均得分 :9/10  
  5 star - indeed  
 

  2007-06-07 - Ahmad Hashim - Singapore - 酒店的平均得分 :10/10  
  I was most impressed with the f & b restaurant for their effort to go that extra mile in making my anniversary a memorable event. my salutation to mr. zell and crew / outlet manager.  
 

  2007-02-25 - 匿名 - Malaysia - 酒店的平均得分 :9/10  
  The renovations were a little inconvenient - especially during check-in and check-out, however the staff were polite and helpful. due to this there was some confusions as to location of certain services. perhaps some added notices would be helpful.