客戶評論 :
酒店的平均得分
8,4/10
127 次短論

本酒店獲得
92 %
客戶推薦



觀看評價

評比細節 :

地理位置
9,3 / 10

接待質量
8,5 / 10

酒店的整潔
8,5 / 10

亟房的大小
8,7 / 10

法律聲明
7,5 / 10

提供的服務
8,3 / 10

總質量
8,2 / 10

物有所值
8,3 / 10

價性比
8,1 / 10


> 酒店介紹

Impiana KLCC Hotel ****

13 Jalan Pinang 50450 Kuala Lumpur

飯店官網


  2011-09-07 - Nadia Salim - 酒店的平均得分 :9/10  
  It's a good hotel to stay for business trips.  
 

  2011-03-27 - 匿名 - 酒店的平均得分 :8/10  
  I have been to this hotel a number of times. its a pity that the excellent view from rooms, of twin tower etc. are getting blocked by new constructions taking place.  
 

  2011-03-06 - Michel Klaassen - 酒店的平均得分 :8/10  
  Wifi was not not available in the rooms, only in lobby, this needs improvement  
 

  2010-12-17 - 匿名 - 酒店的平均得分 :7/10  
  My stay was disrupted by the construction work going on at the hotel. work was taking place between the hours 0800-2000, which meant it was not possible to come back to the hotel for some rest and relaxation during that period because all i heard was hammers banging and drilling - not very pleasant. after i complained to the front desk they moved me to a room on a higher level and i had no further problems. it would have been useful to know that there was construction going on before i booked the hotel. having known this beforehand i would have booked somewhere else to stay.  
 

  2010-12-12 - 匿名 - France - 酒店的平均得分 :6/10  
  Arrivées a 20h30 chambre soit disant pas prête donc nous avons été placée dans une autre chambre qui n'était pas de la catégorie que nous avions réservé et devions être changées le lendemain dans la chambre que nous avions réservé. le lendemain donc nous demandons a changer et on nous dit qu'il n'y a pas de chambre disponible pour nous même si la réservation avait été faite 2 mois a l'avance. donc nous ne sommes pas satisfaites de cet hôtel.  
 

  2010-12-04 - 匿名 - Singapore - 酒店的平均得分 :7/10  
  To check any leakage of piping system in the toilet and bathroom. during my stay in room 1303, there is leaking of the sink and water dripping when your do washing hand. please do checking before room deliver to guest. thank you.  
 

  2010-11-12 - 匿名 - 酒店的平均得分 :8/10  
  Despite the hotel is currently renovating its parking lots, the shuttle service to the temporary parking lots is excellent! very friendly & helpful staff.  
 

  2010-10-14 - Jennifer Whitton - 酒店的平均得分 :9/10  
  Timber floors look beautiful but sound carries. with us sailors at the hotel there was a fair bit of activity between rooms.  
 

  2010-09-24 - 匿名 - 酒店的平均得分 :8/10  
  Overall stay was good except for the location of the car park due to hotel renonvation.  
 

  2010-08-06 - 匿名 - Australia - 酒店的平均得分 :5/10  
  Although we arrived at the hotel at 3.30pm our room was not available until after 4pm. we had a view of a building site from our window, we were kept awake until early morning by building work next door to the hotel and it was difficult to walk in the road outside due to the construction works. the buffet dinner and breakfast served tepid food, not hot and overall we were very disappointed at the generally below standard compared with other kl hotels in which we have stayed.  
 

  2010-05-19 - Oliver Khaw - Malaysia - 酒店的平均得分 :9/10  
  Current renovation at the hotel which affected the parking arrangements should have been made known during booking. while not a deal breaker, it posed a considerable bit of inconvenience.  
 

  2010-04-06 - 匿名 - Singapore - 酒店的平均得分 :10/10  
  Clean and helpful staff. though i got my fruit basket only in the evening after requesting for it more than a few times. otherwise, everything was excellent at the hotel!  
 

  2010-04-03 - 匿名 - Australia - 酒店的平均得分 :7/10  
  Staff could be more friendly to non business guests  
 

  2010-03-30 - 匿名 - Australia - 酒店的平均得分 :9/10  
  The only criticism was internet connection, which was unusable (so slow that web pages would just time out)  
 

  2010-03-19 - Mohamed Aboul Nasr - Egypt - 酒店的平均得分 :9/10  
  Perfect location , friendly staff & room size was good for us as a family with two little girls , overall we liked our stay at impiana  
 

  2010-02-19 - Nishikanta Verma - Malaysia - 酒店的平均得分 :9/10  
  Excellent service staff. fantastic breakfast. the pool area is small and the pool bar should have more than just beer. also, it closes too early!!!  
 

  2010-01-04 - 匿名 - France - 酒店的平均得分 :9/10  
  Acces spa et piscine limité : dommage acces internet payant pour un quatre étoile : inadmissible  
 

  2010-01-02 - Erwin Austria - Philippines - 酒店的平均得分 :10/10  
  Maintain the wonderful free breakfast buffet & free internet!  
 

  2009-12-04 - Magdy Marcos - United Arab Emirates - 酒店的平均得分 :10/10  
  The best place and best services and best people,,,,,really feel so sad to leave this hotel...everything is smart and as per your desire.....really wish to go there again  
 

  2009-11-30 - 匿名 - Singapore - 酒店的平均得分 :8/10  
  We were given the lowest floor room with almost almost no view of the pertronas twin towers yet the booking stated clearly that the extra charge we paid for the room was because of the view. the frontline staff did not offer any apology. other than this, the service provided by the rest of the staff was good.  
 

  2009-09-29 - Abdul Mutalib Ismail - Singapore - 酒店的平均得分 :10/10  
  Very happy to stay at impiana. just maintain the standard n services. thank you  
 

  2009-09-17 - 匿名 - United Kingdom - 酒店的平均得分 :8/10  
  Some serious doubts about the cleanliness of the swimming pool water (viral and bacterial).  
 

  2009-08-27 - Keith Goh - Singapore - 酒店的平均得分 :7/10  
  This is a hotel where customer feedback is not important, wrote in to them and nobody bother to reply. check in counter service was horrible, staff was unattentive and not helpful at all.  
 

  2009-08-11 - Stuart Harben - Australia - 酒店的平均得分 :10/10  
  Stylish & very comfortable room with partial view of the petronas towers. breakfast buffet was top quality with lots of choices. nice pool. located across the road from the convention centre & klcc park (with huge playground & wading pools - excellent for young children). suria shopping mall within a 10 minute walk & walkable distance to raja chulan monorail station. really enjoyed our stay here.  
 

  2009-07-27 - 匿名 - United Kingdom - 酒店的平均得分 :8/10  
  When 2 rooms are booked it would be nice if they were next to each other instead of a long way down the corridor from each other. some confusion when a booking slightly different from the norm crops up.  
 

  2009-05-05 - Carlos Gil De Matos - Australia - 酒店的平均得分 :8/10  
  The staff make this hotel - they were delightful and were only too happy to oblige  
 

  2009-04-28 - 匿名 - United Kingdom - 酒店的平均得分 :10/10  
  We loved our stay at impiana, who i first located on latestays but then went on to book direct from your website. i could not have picked a better and value for money and standards hotel. thank you for a wonderful stay and hotel .. best wishes to all of you  
 

  2009-01-27 - Kathy Rachid - Australia - 酒店的平均得分 :8/10  
  The pool bots need to be more kids freindly  
 

  2009-01-20 - 匿名 - Greece - 酒店的平均得分 :10/10  
  Internet access should be provided for free, at least for a given amount of time  
 

  2008-12-30 - Ganesh Kalyanam - Singapore - 酒店的平均得分 :9/10  
  Great hotel and easy to get around. breakfast is fantastic - can't ask for more! the price is a little steep. reducing the price would definitely put this hotel as "the favourite" among travellers to kl.  
 

  2008-12-03 - Steven Scott - United Kingdom - 酒店的平均得分 :9/10  
  Well furnished and presented hotel and room with a good choice of facilities to utilize. breakfast was very good and catered for all international tastes.  
 

  2008-10-06 - 匿名 - Indonesia - 酒店的平均得分 :8/10  
  Good hotel, but at the last night lift are trouble, so we have to use the stair to reach our room at the 14 floor (top floor)  
 

  2008-08-04 - S. M. Shaheen Reza - Bangladesh - 酒店的平均得分 :10/10  
  It was really nice staying at impiana klcc .. only thing i did not like about the reminder letter of our check-out time ..  
 

  2008-04-11 - 匿名 - Iran - 酒店的平均得分 :7/10  
  Only the rooms without inter-connecting door are ok otherwise due to lack of sound insulation it is terrible  
 

  2008-04-01 - Kevin Dornan - Malaysia - 酒店的平均得分 :8/10  
  Overall i found the hotel of a very high standard. my only compaint is that smoking is allowed in the resturant. thank you  
 

  2008-03-14 - 匿名 - Malaysia - 酒店的平均得分 :8/10  
  I think the breakfast not really standard with hotel. when i have my bfast there i feel it's my own cook but not from the professional chef. i have been stay with fews 3 stars hotel and the food quiet excellent. anyway thanks for the good services that cant make feel better.  
 

  2008-03-11 - 匿名 - France - 酒店的平均得分 :9/10  
  L'isolation sonore est vraiment à revoir ! en dehors de ça, excellentes prestations.  
 

  2008-02-14 - Swe Zeyar - Singapore - 酒店的平均得分 :8/10  
  The hotel carpark too small, our car is a 7 seater and it's hard for us to move around in the carpark and we have no choice but to park it outside the carpark. in fact the hotal should provide another space for hotel guests' cars instead of coming in and out of the small car park, and also we have to exchange complimentary tickets at the counter whenever we want to drive out of the hotel, guest should be given a pass so that it save time and troubles for the guests and the receptionist.  
 

  2008-01-02 - Kuck Albert - Singapore - 酒店的平均得分 :9/10  
  Really worth the price!!! loved it!!! looking forward to staying there once again. cheers!!!  
 

  2007-12-23 - Saadi Hassan - Macao - 酒店的平均得分 :10/10  
  High praise for the hotel and the staff involved during my stay at the hotel.excellent customer service and quick response from them. i actually tested their quality of service and their patience on one occassion. kudos to the managment! hope to stay there again. bravo!  
 

  2007-11-30 - 匿名 - Malaysia - 酒店的平均得分 :8/10  
  Access to car park is difficult. there is no direct elevator to it and guess have to use the staircase instead.  
 

  2007-11-19 - Azizan Aziz - United States - 酒店的平均得分 :9/10  
  The staff are very friendly and courteous! i had a wonderful stay and would definitely come back.  
 

  2007-10-26 - 匿名 - Singapore - 酒店的平均得分 :8/10  
  Key staff personnel are not too customer oriented and not too attentive to customer, e.g. wait too long to check in with no explanation and counter staff too defensive, house keeping took too long to attend to my request. generally the counter staff are not well trained to attend to customers like me such that people who jumped queue is served first.  
 

  2007-09-13 - Mazlan Muhaimin - Malaysia - 酒店的平均得分 :6/10  
  1.the queen size bed is too small. 2.breakfast time should extend till 11 am. 3.choices of breakfast are limited. 4.lower the room rates for value. 5.car park no lift????from 4th floor must go down with stairs is ridiculous for a 4 stars hotel.  
 

  2007-06-06 - 匿名 - Switzerland - 酒店的平均得分 :10/10  
  Havre de paix au coeur de kl, la vue des tours petronas de la piscine est carrement magique