利用者レビュー :
ホテルの平均マーク
8,4/10
127 評

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92 %
が推薦したホテル



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メモの詳細 :

地理的位置
9,3 / 10

レセプションの質
8,5 / 10

ホテルの清潔度
8,5 / 10

客室
8,7 / 10

客室の防音
7,5 / 10

朝食
8,3 / 10

サービス
8,2 / 10

総評
8,3 / 10

値ごろ感
8,1 / 10


> ホテルの情報カード

Impiana KLCC Hotel ****

13 Jalan Pinang 50450 Kuala Lumpur

ホテルの公式ホームページ


  2011-09-07 - Nadia Salim - ホテルの平均マーク :9/10  
  It's a good hotel to stay for business trips.  
 

  2011-03-27 - 匿名 - ホテルの平均マーク :8/10  
  I have been to this hotel a number of times. its a pity that the excellent view from rooms, of twin tower etc. are getting blocked by new constructions taking place.  
 

  2011-03-06 - Michel Klaassen - ホテルの平均マーク :8/10  
  Wifi was not not available in the rooms, only in lobby, this needs improvement  
 

  2010-12-17 - 匿名 - ホテルの平均マーク :7/10  
  My stay was disrupted by the construction work going on at the hotel. work was taking place between the hours 0800-2000, which meant it was not possible to come back to the hotel for some rest and relaxation during that period because all i heard was hammers banging and drilling - not very pleasant. after i complained to the front desk they moved me to a room on a higher level and i had no further problems. it would have been useful to know that there was construction going on before i booked the hotel. having known this beforehand i would have booked somewhere else to stay.  
 

  2010-12-12 - 匿名 - France - ホテルの平均マーク :6/10  
  Arrivées a 20h30 chambre soit disant pas prête donc nous avons été placée dans une autre chambre qui n'était pas de la catégorie que nous avions réservé et devions être changées le lendemain dans la chambre que nous avions réservé. le lendemain donc nous demandons a changer et on nous dit qu'il n'y a pas de chambre disponible pour nous même si la réservation avait été faite 2 mois a l'avance. donc nous ne sommes pas satisfaites de cet hôtel.  
 

  2010-12-04 - 匿名 - Singapore - ホテルの平均マーク :7/10  
  To check any leakage of piping system in the toilet and bathroom. during my stay in room 1303, there is leaking of the sink and water dripping when your do washing hand. please do checking before room deliver to guest. thank you.  
 

  2010-11-12 - 匿名 - ホテルの平均マーク :8/10  
  Despite the hotel is currently renovating its parking lots, the shuttle service to the temporary parking lots is excellent! very friendly & helpful staff.  
 

  2010-10-14 - Jennifer Whitton - ホテルの平均マーク :9/10  
  Timber floors look beautiful but sound carries. with us sailors at the hotel there was a fair bit of activity between rooms.  
 

  2010-09-24 - 匿名 - ホテルの平均マーク :8/10  
  Overall stay was good except for the location of the car park due to hotel renonvation.  
 

  2010-08-06 - 匿名 - Australia - ホテルの平均マーク :5/10  
  Although we arrived at the hotel at 3.30pm our room was not available until after 4pm. we had a view of a building site from our window, we were kept awake until early morning by building work next door to the hotel and it was difficult to walk in the road outside due to the construction works. the buffet dinner and breakfast served tepid food, not hot and overall we were very disappointed at the generally below standard compared with other kl hotels in which we have stayed.  
 

  2010-05-19 - Oliver Khaw - Malaysia - ホテルの平均マーク :9/10  
  Current renovation at the hotel which affected the parking arrangements should have been made known during booking. while not a deal breaker, it posed a considerable bit of inconvenience.  
 

  2010-04-06 - 匿名 - Singapore - ホテルの平均マーク :10/10  
  Clean and helpful staff. though i got my fruit basket only in the evening after requesting for it more than a few times. otherwise, everything was excellent at the hotel!  
 

  2010-04-03 - 匿名 - Australia - ホテルの平均マーク :7/10  
  Staff could be more friendly to non business guests  
 

  2010-03-30 - 匿名 - Australia - ホテルの平均マーク :9/10  
  The only criticism was internet connection, which was unusable (so slow that web pages would just time out)  
 

  2010-03-19 - Mohamed Aboul Nasr - Egypt - ホテルの平均マーク :9/10  
  Perfect location , friendly staff & room size was good for us as a family with two little girls , overall we liked our stay at impiana  
 

  2010-02-19 - Nishikanta Verma - Malaysia - ホテルの平均マーク :9/10  
  Excellent service staff. fantastic breakfast. the pool area is small and the pool bar should have more than just beer. also, it closes too early!!!  
 

  2010-01-04 - 匿名 - France - ホテルの平均マーク :9/10  
  Acces spa et piscine limité : dommage acces internet payant pour un quatre étoile : inadmissible  
 

  2010-01-02 - Erwin Austria - Philippines - ホテルの平均マーク :10/10  
  Maintain the wonderful free breakfast buffet & free internet!  
 

  2009-12-04 - Magdy Marcos - United Arab Emirates - ホテルの平均マーク :10/10  
  The best place and best services and best people,,,,,really feel so sad to leave this hotel...everything is smart and as per your desire.....really wish to go there again  
 

  2009-11-30 - 匿名 - Singapore - ホテルの平均マーク :8/10  
  We were given the lowest floor room with almost almost no view of the pertronas twin towers yet the booking stated clearly that the extra charge we paid for the room was because of the view. the frontline staff did not offer any apology. other than this, the service provided by the rest of the staff was good.  
 

  2009-09-29 - Abdul Mutalib Ismail - Singapore - ホテルの平均マーク :10/10  
  Very happy to stay at impiana. just maintain the standard n services. thank you  
 

  2009-09-17 - 匿名 - United Kingdom - ホテルの平均マーク :8/10  
  Some serious doubts about the cleanliness of the swimming pool water (viral and bacterial).  
 

  2009-08-27 - Keith Goh - Singapore - ホテルの平均マーク :7/10  
  This is a hotel where customer feedback is not important, wrote in to them and nobody bother to reply. check in counter service was horrible, staff was unattentive and not helpful at all.  
 

  2009-08-11 - Stuart Harben - Australia - ホテルの平均マーク :10/10  
  Stylish & very comfortable room with partial view of the petronas towers. breakfast buffet was top quality with lots of choices. nice pool. located across the road from the convention centre & klcc park (with huge playground & wading pools - excellent for young children). suria shopping mall within a 10 minute walk & walkable distance to raja chulan monorail station. really enjoyed our stay here.  
 

  2009-07-27 - 匿名 - United Kingdom - ホテルの平均マーク :8/10  
  When 2 rooms are booked it would be nice if they were next to each other instead of a long way down the corridor from each other. some confusion when a booking slightly different from the norm crops up.  
 

  2009-05-05 - Carlos Gil De Matos - Australia - ホテルの平均マーク :8/10  
  The staff make this hotel - they were delightful and were only too happy to oblige  
 

  2009-04-28 - 匿名 - United Kingdom - ホテルの平均マーク :10/10  
  We loved our stay at impiana, who i first located on latestays but then went on to book direct from your website. i could not have picked a better and value for money and standards hotel. thank you for a wonderful stay and hotel .. best wishes to all of you  
 

  2009-01-27 - Kathy Rachid - Australia - ホテルの平均マーク :8/10  
  The pool bots need to be more kids freindly  
 

  2009-01-20 - 匿名 - Greece - ホテルの平均マーク :10/10  
  Internet access should be provided for free, at least for a given amount of time  
 

  2008-12-30 - Ganesh Kalyanam - Singapore - ホテルの平均マーク :9/10  
  Great hotel and easy to get around. breakfast is fantastic - can't ask for more! the price is a little steep. reducing the price would definitely put this hotel as "the favourite" among travellers to kl.  
 

  2008-12-03 - Steven Scott - United Kingdom - ホテルの平均マーク :9/10  
  Well furnished and presented hotel and room with a good choice of facilities to utilize. breakfast was very good and catered for all international tastes.  
 

  2008-10-06 - 匿名 - Indonesia - ホテルの平均マーク :8/10  
  Good hotel, but at the last night lift are trouble, so we have to use the stair to reach our room at the 14 floor (top floor)  
 

  2008-08-04 - S. M. Shaheen Reza - Bangladesh - ホテルの平均マーク :10/10  
  It was really nice staying at impiana klcc .. only thing i did not like about the reminder letter of our check-out time ..  
 

  2008-04-11 - 匿名 - Iran - ホテルの平均マーク :7/10  
  Only the rooms without inter-connecting door are ok otherwise due to lack of sound insulation it is terrible  
 

  2008-04-01 - Kevin Dornan - Malaysia - ホテルの平均マーク :8/10  
  Overall i found the hotel of a very high standard. my only compaint is that smoking is allowed in the resturant. thank you  
 

  2008-03-14 - 匿名 - Malaysia - ホテルの平均マーク :8/10  
  I think the breakfast not really standard with hotel. when i have my bfast there i feel it's my own cook but not from the professional chef. i have been stay with fews 3 stars hotel and the food quiet excellent. anyway thanks for the good services that cant make feel better.  
 

  2008-03-11 - 匿名 - France - ホテルの平均マーク :9/10  
  L'isolation sonore est vraiment à revoir ! en dehors de ça, excellentes prestations.  
 

  2008-02-14 - Swe Zeyar - Singapore - ホテルの平均マーク :8/10  
  The hotel carpark too small, our car is a 7 seater and it's hard for us to move around in the carpark and we have no choice but to park it outside the carpark. in fact the hotal should provide another space for hotel guests' cars instead of coming in and out of the small car park, and also we have to exchange complimentary tickets at the counter whenever we want to drive out of the hotel, guest should be given a pass so that it save time and troubles for the guests and the receptionist.  
 

  2008-01-02 - Kuck Albert - Singapore - ホテルの平均マーク :9/10  
  Really worth the price!!! loved it!!! looking forward to staying there once again. cheers!!!  
 

  2007-12-23 - Saadi Hassan - Macao - ホテルの平均マーク :10/10  
  High praise for the hotel and the staff involved during my stay at the hotel.excellent customer service and quick response from them. i actually tested their quality of service and their patience on one occassion. kudos to the managment! hope to stay there again. bravo!  
 

  2007-11-30 - 匿名 - Malaysia - ホテルの平均マーク :8/10  
  Access to car park is difficult. there is no direct elevator to it and guess have to use the staircase instead.  
 

  2007-11-19 - Azizan Aziz - United States - ホテルの平均マーク :9/10  
  The staff are very friendly and courteous! i had a wonderful stay and would definitely come back.  
 

  2007-10-26 - 匿名 - Singapore - ホテルの平均マーク :8/10  
  Key staff personnel are not too customer oriented and not too attentive to customer, e.g. wait too long to check in with no explanation and counter staff too defensive, house keeping took too long to attend to my request. generally the counter staff are not well trained to attend to customers like me such that people who jumped queue is served first.  
 

  2007-09-13 - Mazlan Muhaimin - Malaysia - ホテルの平均マーク :6/10  
  1.the queen size bed is too small. 2.breakfast time should extend till 11 am. 3.choices of breakfast are limited. 4.lower the room rates for value. 5.car park no lift????from 4th floor must go down with stairs is ridiculous for a 4 stars hotel.  
 

  2007-06-06 - 匿名 - Switzerland - ホテルの平均マーク :10/10  
  Havre de paix au coeur de kl, la vue des tours petronas de la piscine est carrement magique