Opinión clientela :
Nota mediana del hotel
8,4/10
107 opiniones

Recomendado por el
91 %
de los clientes del hotel



Ver detalladamente las opiniones

Detalle de las notas :

Ubicación geografica
9,3 / 10

Calidad de recepción
8,5 / 10

Limpieza del hotel
8,6 / 10

Amplitud de las habitaciones
8,7 / 10

insonorización de las habitaciones
7,7 / 10

Desayuno
8,4 / 10

Servicios ofrecidos
8,3 / 10

Calidad general
8,3 / 10

Relación calidad precio
8,2 / 10


> Ficha descriptiva del hotel

Impiana KLCC Hotel ****

13 Jalan Pinang 50450 Kuala Lumpur

Página web oficial del hotel


  2010-08-06 - Anónimo - Australia - Nota mediana del hotel :5/10  
  Although we arrived at the hotel at 3.30pm our room was not available until after 4pm. we had a view of a building site from our window, we were kept awake until early morning by building work next door to the hotel and it was difficult to walk in the road outside due to the construction works. the buffet dinner and breakfast served tepid food, not hot and overall we were very disappointed at the generally below standard compared with other kl hotels in which we have stayed.  
 

  2010-05-19 - Oliver Khaw - Malaysia - Nota mediana del hotel :9/10  
  Current renovation at the hotel which affected the parking arrangements should have been made known during booking. while not a deal breaker, it posed a considerable bit of inconvenience.  
 

  2010-04-06 - Anónimo - Singapore - Nota mediana del hotel :10/10  
  Clean and helpful staff. though i got my fruit basket only in the evening after requesting for it more than a few times. otherwise, everything was excellent at the hotel!  
 

  2010-04-03 - Anónimo - Australia - Nota mediana del hotel :7/10  
  Staff could be more friendly to non business guests  
 

  2010-03-30 - Anónimo - Australia - Nota mediana del hotel :9/10  
  The only criticism was internet connection, which was unusable (so slow that web pages would just time out)  
 

  2010-03-19 - Mohamed Aboul Nasr - Egypt - Nota mediana del hotel :9/10  
  Perfect location , friendly staff & room size was good for us as a family with two little girls , overall we liked our stay at impiana  
 

  2010-02-19 - Nishikanta Verma - Malaysia - Nota mediana del hotel :9/10  
  Excellent service staff. fantastic breakfast. the pool area is small and the pool bar should have more than just beer. also, it closes too early!!!  
 

  2010-01-04 - Anónimo - France - Nota mediana del hotel :9/10  
  Acces spa et piscine limité : dommage acces internet payant pour un quatre étoile : inadmissible  
 

  2010-01-02 - Erwin Austria - Philippines - Nota mediana del hotel :10/10  
  Maintain the wonderful free breakfast buffet & free internet!  
 

  2009-12-04 - Magdy Marcos - United Arab Emirates - Nota mediana del hotel :10/10  
  The best place and best services and best people,,,,,really feel so sad to leave this hotel...everything is smart and as per your desire.....really wish to go there again  
 

  2009-11-30 - Anónimo - Singapore - Nota mediana del hotel :8/10  
  We were given the lowest floor room with almost almost no view of the pertronas twin towers yet the booking stated clearly that the extra charge we paid for the room was because of the view. the frontline staff did not offer any apology. other than this, the service provided by the rest of the staff was good.  
 

  2009-09-29 - Abdul Mutalib Ismail - Singapore - Nota mediana del hotel :10/10  
  Very happy to stay at impiana. just maintain the standard n services. thank you  
 

  2009-09-17 - Anónimo - United Kingdom - Nota mediana del hotel :8/10  
  Some serious doubts about the cleanliness of the swimming pool water (viral and bacterial).  
 

  2009-08-27 - Keith Goh - Singapore - Nota mediana del hotel :7/10  
  This is a hotel where customer feedback is not important, wrote in to them and nobody bother to reply. check in counter service was horrible, staff was unattentive and not helpful at all.  
 

  2009-08-11 - Stuart Harben - Australia - Nota mediana del hotel :10/10  
  Stylish & very comfortable room with partial view of the petronas towers. breakfast buffet was top quality with lots of choices. nice pool. located across the road from the convention centre & klcc park (with huge playground & wading pools - excellent for young children). suria shopping mall within a 10 minute walk & walkable distance to raja chulan monorail station. really enjoyed our stay here.  
 

  2009-07-27 - Anónimo - United Kingdom - Nota mediana del hotel :8/10  
  When 2 rooms are booked it would be nice if they were next to each other instead of a long way down the corridor from each other. some confusion when a booking slightly different from the norm crops up.  
 

  2009-05-05 - Carlos Gil De Matos - Australia - Nota mediana del hotel :8/10  
  The staff make this hotel - they were delightful and were only too happy to oblige  
 

  2009-04-28 - Anónimo - United Kingdom - Nota mediana del hotel :10/10  
  We loved our stay at impiana, who i first located on latestays but then went on to book direct from your website. i could not have picked a better and value for money and standards hotel. thank you for a wonderful stay and hotel .. best wishes to all of you  
 

  2009-01-27 - Kathy Rachid - Australia - Nota mediana del hotel :8/10  
  The pool bots need to be more kids freindly  
 

  2009-01-20 - Anónimo - Greece - Nota mediana del hotel :10/10  
  Internet access should be provided for free, at least for a given amount of time  
 

  2008-12-30 - Ganesh Kalyanam - Singapore - Nota mediana del hotel :9/10  
  Great hotel and easy to get around. breakfast is fantastic - can't ask for more! the price is a little steep. reducing the price would definitely put this hotel as "the favourite" among travellers to kl.  
 

  2008-12-03 - Steven Scott - United Kingdom - Nota mediana del hotel :9/10  
  Well furnished and presented hotel and room with a good choice of facilities to utilize. breakfast was very good and catered for all international tastes.  
 

  2008-10-06 - Anónimo - Indonesia - Nota mediana del hotel :8/10  
  Good hotel, but at the last night lift are trouble, so we have to use the stair to reach our room at the 14 floor (top floor)  
 

  2008-08-04 - S. M. Shaheen Reza - Bangladesh - Nota mediana del hotel :10/10  
  It was really nice staying at impiana klcc .. only thing i did not like about the reminder letter of our check-out time ..  
 

  2008-04-11 - Anónimo - Iran - Nota mediana del hotel :7/10  
  Only the rooms without inter-connecting door are ok otherwise due to lack of sound insulation it is terrible  
 

  2008-04-01 - Kevin Dornan - Malaysia - Nota mediana del hotel :8/10  
  Overall i found the hotel of a very high standard. my only compaint is that smoking is allowed in the resturant. thank you  
 

  2008-03-14 - Anónimo - Malaysia - Nota mediana del hotel :8/10  
  I think the breakfast not really standard with hotel. when i have my bfast there i feel it's my own cook but not from the professional chef. i have been stay with fews 3 stars hotel and the food quiet excellent. anyway thanks for the good services that cant make feel better.  
 

  2008-03-11 - Anónimo - France - Nota mediana del hotel :9/10  
  L'isolation sonore est vraiment à revoir ! en dehors de ça, excellentes prestations.  
 

  2008-02-14 - Swe Zeyar - Singapore - Nota mediana del hotel :8/10  
  The hotel carpark too small, our car is a 7 seater and it's hard for us to move around in the carpark and we have no choice but to park it outside the carpark. in fact the hotal should provide another space for hotel guests' cars instead of coming in and out of the small car park, and also we have to exchange complimentary tickets at the counter whenever we want to drive out of the hotel, guest should be given a pass so that it save time and troubles for the guests and the receptionist.  
 

  2008-01-02 - Kuck Albert - Singapore - Nota mediana del hotel :9/10  
  Really worth the price!!! loved it!!! looking forward to staying there once again. cheers!!!  
 

  2007-12-23 - Saadi Hassan - Macao - Nota mediana del hotel :10/10  
  High praise for the hotel and the staff involved during my stay at the hotel.excellent customer service and quick response from them. i actually tested their quality of service and their patience on one occassion. kudos to the managment! hope to stay there again. bravo!  
 

  2007-11-30 - Anónimo - Malaysia - Nota mediana del hotel :8/10  
  Access to car park is difficult. there is no direct elevator to it and guess have to use the staircase instead.  
 

  2007-11-19 - Azizan Aziz - United States - Nota mediana del hotel :9/10  
  The staff are very friendly and courteous! i had a wonderful stay and would definitely come back.  
 

  2007-10-26 - Anónimo - Singapore - Nota mediana del hotel :8/10  
  Key staff personnel are not too customer oriented and not too attentive to customer, e.g. wait too long to check in with no explanation and counter staff too defensive, house keeping took too long to attend to my request. generally the counter staff are not well trained to attend to customers like me such that people who jumped queue is served first.  
 

  2007-09-13 - Mazlan Muhaimin - Malaysia - Nota mediana del hotel :6/10  
  1.the queen size bed is too small. 2.breakfast time should extend till 11 am. 3.choices of breakfast are limited. 4.lower the room rates for value. 5.car park no lift????from 4th floor must go down with stairs is ridiculous for a 4 stars hotel.  
 

  2007-06-06 - Anónimo - Switzerland - Nota mediana del hotel :10/10  
  Havre de paix au coeur de kl, la vue des tours petronas de la piscine est carrement magique