Customer reviews :
Average mark given to hotel
7,6/10
65 reviews

Hotel recommended by
88 %
of the hotel's clients



See details of opinions

Details of ratings :

Geographical location
8,5 / 10

Quality of reception
7,8 / 10

cleanliness of the hotel
8,4 / 10

Size of rooms
7,4 / 10

Room sound insulation
7,4 / 10

Breakfast
6,4 / 10

Services available
7,1 / 10

General quality
7,6 / 10

Value for money
7,6 / 10


> Description of the hotel

Hotel Sentral Kuala Lumpur ***

No. 30 Jalan Thambypillai, Brickfields 50470 Kuala Lumpur

Hotel's official website


  2010-06-12 - Anonymous - Australia - Average mark given to hotel :8/10  
  Rooms a bit dated but great location right near sentral monerail and the bus station! helpful staff  
 

  2010-06-03 - Jugal Agarwal - India - Average mark given to hotel :7/10  
  I would suggest that the front office staff be more responsive.  
 

  2010-05-19 - Bee Khong - Singapore - Average mark given to hotel :8/10  
  Breeakfast should start at 6 am.  
 

  2010-04-19 - Anonymous - Taiwan - Average mark given to hotel :7/10  
  I stayed in hotel sentral for 2 nights during early apr 2010. pros: 1. hotel is quite new. not luxury, but good for biz traveler. 2. breakfast is clean and good taste. 3. price is acceptable (my rate is internet rate) cons: 1. the street outside is not very clean. pretty old street. 2. i can hear noise while someone open the door of utility room located right next to my room and it's pretty loud. 3. i can smell smoke coming from the alley.  
 

  2010-04-13 - Anonymous - Singapore - Average mark given to hotel :8/10  
  The internet didn't always work. plenty of stuff to do and great location next to the monorail and train station.  
 

  2010-04-04 - Jeffrey Van Der Hulst - United Kingdom - Average mark given to hotel :8/10  
  On our 1st stay the breakfast had run out of many items and it was very chaotic in the breakfast room and around the buffet all though we came at the end of breakfast. i don't believe the breakfast team was really guest focused.  
 

  2010-03-25 - Graham Freeman - Australia - Average mark given to hotel :8/10  
  Remove or reduce volume of door alarm warning that door is not shut properly and/or adjust doors so that they shut completely. regularly disturbed by alarms during night when adjoining room guests arrived back to rooms and doors did not shut completely.  
 

  2010-03-21 - Anonymous - United Kingdom - Average mark given to hotel :8/10  
  It will better if we don't have to wait too long for the lift!  
 

  2010-03-17 - Jaidev Kudva - India - Average mark given to hotel :8/10  
  The hotel is really good.. we really enjyed the stay here. but the street where the hotel is located is not that great. cant help.. but overall a great experience.  
 

  2010-03-16 - François-xavier Guilet - France - Average mark given to hotel :8/10  
  Très bien placé pour les transports en commun, donc pour se rendre à l'aéroport. chambre spacieuse, vue sympa du 10e étage.  
 

  2010-03-12 - Anonymous - Australia - Average mark given to hotel :7/10  
  We ordered mango juice - didn't have. the ordered a lassi - out of yoghurt. service in restaurant non existent. staff very pleasant. room clean. next to mosque so call to prayer at 6 am.  
 

  2010-03-02 - Chee Horng Chin - China - Average mark given to hotel :8/10  
  Provide toothpaste / tooth brush  
 

  2010-02-25 - Anonymous - Belgium - Average mark given to hotel :9/10  
  Perfect situation, near the main station and all subway lines. room perfectly clean and modern. just tv channels in asian and one australian, could be nice to get the popular satellite channels like everywhere in the world.  
 

  2010-02-15 - Ann Marjorie Coo - Philippines - Average mark given to hotel :9/10  
  Room 1001 if i remember it correctly was very noisy as sewage sounds from time to time and woke me up at night. but aside from that, this hotel is great with a flat lcd screen on the wall and its location. overall great. maybe just choose a silent room.  
 

  2010-02-08 - Arup Mookerjee - India - Average mark given to hotel :7/10  
  Please improve the quality of breakfast  
 

  2010-01-27 - Dayanath De Silva - Finland - Average mark given to hotel :8/10  
  Ability to speak/understand english better.  
 

  2010-01-23 - Ajantha Dias - Sri Lanka - Average mark given to hotel :8/10  
  Very reasonable. hope to stay again in future.  
 

  2010-01-07 - Christine Tomlinson - Australia - Average mark given to hotel :8/10  
  It was a perfect location for me, as kl sentral has very convenient transport for the places of interest i liked to visit. my room looked nice and clean, and the service was very good. thank you to the staff, very helpful and professional.  
 

  2010-01-04 - Anonymous - Singapore - Average mark given to hotel :6/10  
  Breakfast has to be improved, simple food but must have quality taste. the food it was serve can be cook in many ways.  
 

  2010-01-02 - Anonymous - Malaysia - Average mark given to hotel :7/10  
  1. improve more on regestration site(customer service counter- we wait almost 1 hour.dun mention wait 4 15mnt if it takes more thn dat). 2. give more virety on your breakfast. 3. da room is very nice  
 

  2009-12-20 - Mats Engstrom - United Arab Emirates - Average mark given to hotel :8/10  
  Cater for the needs of european travelers in the breakfast buffet.  
 

  2009-12-19 - Anonymous - United Kingdom - Average mark given to hotel :8/10  
  Would stay in hotel sentral next time we are in kl, hotel was good value and great location.  
 

  2009-11-11 - Bee Khong - Singapore - Average mark given to hotel :6/10  
  This is the second visit where the safe is not working.you need to label coffee and tea for breakfast. start breakfast at 6.30 am.  
 

  2009-11-09 - Anonymous - Malaysia - Average mark given to hotel :6/10  
  Executive room is same size as the superior room, but smaller than the deluxe, and charge much more expensive. felt being cheated.  
 

  2009-10-07 - Mohd Firdhaus Bin Kasim - Singapore - Average mark given to hotel :10/10  
  I am really impressed by the overall ambiance of the hotel. it is also located at a very good location. just a 5 mins walk from the major transport hub.  
 

  2009-10-05 - Anonymous - Germany - Average mark given to hotel :8/10  
  Mit öffentlichen verkehrsmittel einfach zu erreichen. die zimmer sind klein, fuer aufenthalte von nur ein paar tage, durchaus ausreichend. die zimmer haben ein schönes design. nur sollte man nicht ganz genau hinschauen, es kann einem schon mal ein aufhängehaken entgegenkommen. preis-leistung und die lage überzeugen.  
 

  2009-09-30 - Lawrence Neoh - Malaysia - Average mark given to hotel :8/10  
  If it states kid stay for free, i assume there will be an extra bed provided for the kid to stay with the parents for free. (which is international standard) unfortunately this doesn't happen, i will have to pay rm 50 if i need an extra bed. thats is terrible as i can pay another 80 to get another room. but there is no connecting room nor family room available  
 

  2009-09-29 - Anonymous - United Kingdom - Average mark given to hotel :8/10  
  Should note that it is about 15 minutes walk from kl sentral station, not "just across the road" very good mixed clientele, and excellent food available nearby.  
 

  2009-09-08 - Karsten Wulf - Australia - Average mark given to hotel :8/10  
  Improve wifi quality  
 

  2009-09-02 - Khong Bee - Singapore - Average mark given to hotel :10/10  
  Excellent hotel and value for money. good to provide toothbrush.  
 

  2009-08-24 - Amy Wan - United States - Average mark given to hotel :10/10  
  Room is big enough for 2 of us, easy to find, within walking distance to kl sentral station  
 

  2009-08-22 - Anonymous - Malaysia - Average mark given to hotel :7/10  
  Overall satified but the hotel room too small even i stay at executive deluxe double room. the restaurant was only 1 staff working during b'fast time, the manager was running around at the dining area to clear the table. the front office receptionist should not sit at the car porch area smoking during midnight time with the hotel uniform and open the shoe. it's will spoilt the image of the hotel.