13 reviews
Recommended by
77 % of our clients
| Location |
| 9.1/10 |
 |
|
|
| Quality of welcome |
| 7.5/10 |
|
|
|
| Cleanness of the room |
| 8.3/10 |
|
|
|
| Size of room |
| 8.6/10 |
|
|
|
| Room sound insulation |
| 8.3/10 |
|
|
|
| Breakfast |
| 8.6/10 |
|
|
|
| Services available |
| 7.7/10 |
|
|
|
| General quality |
| 7.8/10 |
|
|
|
| Value for money |
| 8.3/10 |
|
|
|
|
HOTEL ISTANA  |
|
Description with comments |
|
|
|
Description without comments |
| |
|
Date : Sunday, October 5, 2008
Client : Anonymous
Country : Singapore
Average rating : 6/10
Comments : I'd like to suggest all of your staff to be more smily.
And please improve the quality of shampoo and bodysoup.
Date : Thursday, September 20, 2007
Client : Lucy Thompson
Country : United Kingdom
Average rating : 9/10
Comments : We only stayed one night but our time there was wonderful and I would certainly visit this hotel again.
Date : Wednesday, August 29, 2007
Client : ALLAN CHEW
Country : Singapore
Average rating : 7/10
Comments : checked into Jr suite, big room but TV in bed room not receiving programmes well but TV at living room was perfect; air-con in bed room not functioning well ( not cold ) but the one at living room works well. hence need to open the door to allow air con to flow into bed room.
Door access straight into bed room while it should be the living room first for Suite. this gives me the impression the additional living room is "extra" and of no use! overall impression - Bad! Conclusion : I will not return on my next visit for sure! thank you.
Date : Monday, July 30, 2007
Client : Anonymous
Country : Finland
Average rating : 9/10
Comments : 5 star - indeed
Date : Thursday, June 7, 2007
Client : Ahmad Hashim
Country : Singapore
Average rating : 10/10
Comments : I was most impressed with the F & B Restaurant for their effort to go that extra mile in making my anniversary a memorable event. My salutation to
Mr. Zell and crew / Outlet Manager.
Date : Sunday, February 25, 2007
Client : Anonymous
Country : Malaysia
Average rating : 9/10
Comments : The renovations were a little inconvenient - especially during check-in and check-out, however the staff were polite and helpful. Due to this there was some confusions as to location of certain services. Perhaps some added notices would be helpful.
|
Date : Saturday, October 25, 2008
Client : Anonymous
Country : Australia
Average rating : 8/10
Date : Saturday, July 19, 2008
Client : Albertine Pols
Country : Netherlands
Average rating : 8/10
Date : Thursday, June 12, 2008
Client : Alisa Tesic
Country : Bosnia and Herzegovina
Average rating : 8/10
Date : Friday, February 15, 2008
Client : Karyoke Kuah
Country : Singapore
Average rating : 9/10
Date : Tuesday, October 9, 2007
Client : Anonymous
Country : Taiwan
Average rating : 9/10
Date : Monday, October 1, 2007
Client : Anonymous
Country : China
Average rating : 6/10
Date : Wednesday, August 29, 2007
Client : Mamea AL-Yami
Country : Saudi Arabia
Average rating : 10/10
|
In its "Customer Opinion" section, hotels-direct-kualalumpur.com provides opinions and comments on specific hotels by clients who have stayed there, having booked through hotels-direct-kualalumpur.com.
A few days after departure, each client receives an optional questionnaire by e-mail and is asked to judge the quality and reliability of the hotels-direct-kualalumpur.com website and the quality of the hotel accommodation. This information enables hotels-direct-kualalumpur.com to improve the quality of its service.
hotels-direct-kualalumpur.com communicates all its customer evaluations, with the exception of reviews containing offensive remarks, which are not published on the website. The information provided is the sole responsibility of its identified authors.
hotels-direct-kualalumpur.com cannot accept responsibility for the accuracy, authenticity, pertinence, quality, validity and credibility of the information provided by its customers. |
|
