Customer reviews :
Average mark given to hotel
8,1/10
21 reviews

Hotel recommended by
89 %
of the hotel's clients



See details of opinions

Details of ratings :

Geographical location
8,8 / 10

Quality of reception
8,6 / 10

cleanliness of the hotel
8,4 / 10

Size of rooms
7,6 / 10

Room sound insulation
7,8 / 10

Breakfast
7,4 / 10

Services available
8,1 / 10

General quality
8,2 / 10

Value for money
7,9 / 10


> Description of the hotel

Equatorial Hotel ****

Jalan Sultan Ismail 50250 Kuala Lumpur
Metro : Bukit Nanas
Official website


  2010-09-04 - Richardson Abiodun - United Kingdom - Average mark given to hotel :9/10  
  Customer care was fantastic. every member of staff we met was willing to go that extra mile to make us happy.  
 

  2009-09-05 - Steven Platt - United Kingdom - Average mark given to hotel :10/10  
  We have stayed at hotel equatorial on many occassions, and have never been let down on quality or service. we wil be staying at this hotel later this month.  
 

  2009-08-21 - Anonymous - Singapore - Average mark given to hotel :6/10  
  Hotel felt old and not of 5 star quality. there were some problems with the check-in. one of the rooms was not ready and only rooms on smoking floor were available. rooms were smaller than expected for a supposedly 5 star hotel. had some problems with the lighting in the room but hotel failed to attend to problem after first call. also made 2 calls about the smell of cigarette smoke and hotel said they would send someone up with an ioniser and spray but no one came.  
 

  2009-07-31 - Anonymous - Australia - Average mark given to hotel :7/10  
  Bathroom and carpets/furniture in the guest room needs updating.  
 

  2008-08-13 - Steven Monaghan - New Zealand - Average mark given to hotel :10/10  
  Club room facilities were excellent, we really enjoyed having breakfast in the club lounge and the complimentary afternoon tea, evening cocktails and snacks as well as the internet access provided in the club lounge. swimming pool area was nice and sunny. also very handy to monorail for transport.